Frequent crashes on webdav

[lavoripubblici]

Hi, during my trial period NetDrive was working perfectly. Now that the trial is over I am experiencing serious issues with it. I have two webdav folders on the same server, configured as two independent local drives. It seems to me that, randomly, NetDrive would crash while connected to both and cannot establish a working connection before logging out and in again.
I don’t know what is causing the issue since I have not changed configuration at all.
I was blaming the last update and I rolled back to the previous version but today it happened again.

[tsjeong]

Dear lavoripubblici,

Thank you for using NetDrive.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

Change Log Level First, check your settings and change log level to VERBOSE. Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Get back to DRIVES screen Changed log level takes effect when you leave SETTINGS screen. Reproduce your problem ! After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files. Send Log File Within your driv…

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

[lavoripubblici]

nd3log.zip (6.4 MB)

[tsjeong]

Dear lavoripubblici,

Thank you for using NetDrive.

Could you give me more details information? A screenshot will be helpful.

Regards.

[tsjeong]

Dear lavoripubblici,

I was forgetting this topic. Sorry.

Frequent crashes on webdav

Dear lavoripubblici, Thank you for using NetDrive. After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file : There is no credential information in the log files. Sorry for the inconvenience it may caused. Regards.

I will let you know after review the log files.

Regards.

[lavoripubblici]

Here is a new Log. The issue is happening more frequently and is really hindering my work. Please get back at me ASAP newLogs.zip (5.5 MB)

[support1]

We are looking into the issue now.

Sorry for the inconvenience it caused.

[jyyoon]

Please refer to the following topic.

Frequent crashes on webdav

Hello. I reviewed the log files you attached. I found some strange thing in the log. But in order to make sure, can we have a remote session to figure out details? If you want, let me know your AnyDesk address and the time you are available with UTC after downloading and installing it. You can download AnyDesk from https://anydesk.com/en/downloads. Or it may be helpful change option from “mount on boot” to “mount on login”. Regards.