Files not syncying


I have a NET Drive license and using it on a daily basis.

However , I get an error message every now and then that files are not uploaded (Thus staying only on my local drive).

This is an example :

Now that I have quite a few files resides only on my local machine , How do I force net drive to scan all file and upload all files which were not synced to the cloud ? (our cloud is aws S3)


Dear sagikarni76,

Thank you for using NetDrive.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

There is no credential information in the log files.

Sorry for the inconvenience it may caused.


But is there a way to force a sync so files that are only stored locally will be forced to be uploaded ?

Dear sagikarni76,

Files that failed to upload can be retried on the UPLOADING page.

In NetDrive, files are always uploaded to the server. If you attach a log file for the failed situation, we will look at what is causing the problem.


This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.