File lock service not available

[eduard2]

I get on a computer in de taskbar de error: file lock service not available
reinstall netdrive wont help

[ematusov]

I have noticed the same notification. What does it mean and how to fix it?

[tsjeong]

Dear customers.

Thank you for using NetDrive.

The message will be shown when your pc cannot reach to our file lock server.
Even if the message appears, NetDrive works well except of file lock service.

Please check the topics below.

Netdrive file lock service not available

Same issue here after Update from v3.8.987 to v3.9.1160. I have installed this tool on 3 clients and the error only occurs on the client which has been updated to v3.9.1160. On that client, I can open the page https://push.bdrive.com (“It works!”) but the message “NetDrive File Lock Service is not available!” remains.

Stay healthy.

Regards.

[jyyoon]

@eduard2 @ematusov

Hello customers.

Is the message still appearing?

Then please send me a private message.

Regards.

[ematusov]

Hello—

It’s in an out. It wasn’t yesterday since the afternoon, but it is on again now.

Take care,

Eugene

[mkatzaman]

Yesterday, the error (File Lock Service is not available) and red dot re-appeared on the task bar icon for NetDrive3. It continues today even after multiple restarts. The “Push” Link indicates it works. However the error continues.