Failed to add, config, or delete drives

[flea]

Getting the “Failed to add drive”, “Failed to delete drive”, and “Failed to configure drive” errors whenever I try to do any of those actions.

Happens intermittently, but when it happens I am unable to add or edit any existing drives.

WebDAV. Synology NAS.

This is for a company server to which I am an administrator. This is a server that I access and use every day; issue occurs when I try to make a change to existing Netdrive drive (such as updating user password or changing drive name).

I can message the logs to a Netdrive staff.

[tsjeong]

Dear flea,

To help us diagnose the issue:

1. Please set the log level to VERBOSE
2. Reproduce the problem.
3. Afterward, please follow the instructions in the following link to send us the debug log file:

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

Please be aware that the log file does not contain any login credentials. We apologize for any inconvenience this may cause.

Best regards