Error Mounting on Mac

When I connect my mac to the server, it shows me the files correctly, but when I click in ‘ok’ button to mount, it shows me an ‘error mounting’ message. I have disconnected all other external devices and it still shows the message error.

To help us diagnose the issue:

  1. Please set the log level to VERBOSE
  2. Reproduce the problem.
  3. Afterward, please follow the instructions in the following link to send us the debug log file:

Please be aware that the log file does not contain any login credentials. We apologize for any inconvenience this may cause.

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