Error: Failed to connect to BDrive Server

[developer-cdb3]

I’m receiving a “Failed to connect to BDrive Server” when logging into the NetDrive app. It worked fine during the trial period. I purchased the Team lifetime license.

[tsjeong]

Dear developer-cdb3,

Thank you for using NetDrive.

Could you send debug log files to figure out what happened?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

[developer-cdb3]

Now it’s working again

[tsjeong]

Dear developer-cdb3,

It is a good news.
If you have any problems, please feel free to contact us.

Stay healthy.
Regards.