Dropbox Icon Missing On macOS Desktop

Hello
I recently installed netdrive on macOS Mojave.
Both my Google Drive and Dropbox are connected.
I can see both in the finder sidebar under locations.
However there is a Google Drive (NetDrive) Icon on my desktop but not a Dropbox icon.
This is quite handy for fast access.
Just wondering why there is no icon for Dropbox.

Excuse me if I’m a bit thick here. New to macOS been using Windows for 30 years!

BTW it’s faster on macOS than ever it was on Windows…

Kind Regards

Mark Gorman

We can reproduce the issue on macOS High Sierra and Catalina, too.

We will inspect the issue and get back to you when we found anything.

Thanks for your feedback.

Thanks I will look forward to your reply.

Hello
I’ve just updated to version 3.8.750 of Netdrive on my mac.
Now I can’t access dropbox at all. Netdrive connects Google drive automatically.
But dropbox is shown as not connected. When I click to connect I get the error /volumes/dropbox_username is already mounted. Do you want to unmount to continue. I click OK and get a dialog box saying dropbox mount error.

There are two dropbox icons in the sidebar in finder when I click on them I get Dropbox can’t be opened because the original item can’t be found.

I’ve tried to remove these two entries from the sidebar but nothing happens. It has no effect.
I’ve uninstalled netdrive using the script supplied in the disk image and re-installed.
Same issue.

If you can’t resolve this problem in a timely manner then the software is of no use to me.
I need access to my dropbox for work.

Please advise as soon as possible.

Kind Regards

Mark Gorman

Hello Mark.

Could you attach debug log files to figure out what happened?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.