After my PC goes to sleep and weakes up again the NetDrive mappings disappear in Explorer. Then in NetDrive I cannot disconnect the mappings, After shutting down and restarting NetDrive I have the possibility to reconnect but the mappings do not reappear in Explorer.
The only option to make it all function again is restarting my computer.
Any idea what can be wrong???
We apologize for any inconvenience caused. Could you please let us know if you experience disconnection every time your PC wakes up? To investigate the issue, we kindly request that you share with us the debug log and crash dumps. It would be highly appreciated if you could provide us with the exact time of the disconnection as well. Thank you.
1. Log files
To help us diagnose the issue:
Please be aware that the log file does not contain any login credentials. We apologize for any inconvenience this may cause.
2. Crash dumps
You can find crash dumps in C:\ProgramData\NetDrive3\Dumps. That will be great help to us to solve this problem.
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The updated version contains stability enhancements for NetDrive system services. To ensure the removal of any remaining library dependencies, please reboot your device after installing this version.
We would greatly appreciate your feedback on this new beta version, as it helps us make further improvements.