Cut & Paste not working

[jsieberg]

NetDrive version: 3.8.835
Windows/Mac Version: Windows 10

I have a user that is unable to cut and paste folders when connected to the Synology with NetDrive and WebDav. It gives the error that the file is in use. However, we are able to copy and paste just fine with the same files.netdrivelogs.zip (877.4 KB) netdrivelogs.zip (877.4 KB)

[support1]

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

Change Log Level First, check your settings and change log level to VERBOSE. Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Get back to DRIVES screen Changed log level takes effect when you leave SETTINGS screen. Reproduce your problem ! After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files. Send Log File Within your driv…

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

[jsieberg]

We reproduced the problem and attached the log files to the original post.