Constant cycle of connection and disconnection after update

[cagger30]

nd3svc.log|attachment (2.8 MB)

I’ve been using it with no problems for a long time. Today I updated and suddenly I’ve got a cycle of connection and disconnection. I’m trying to access a signal of NAS.

I be grateful for some help.

[jyyoon]

Hello.

Sorry for late.

Last week was a long holiday here.

Could you attach full debug log files to figure out what happened?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

[cagger30]

Hi, thanks for the reply.

I don’t know what I did, but I have managed to resolve it now.

I’ll let you know if I have future problems.

Thanks

[jyyoon]

It’s a good news.

Don’t hesitate to contact us.

Regards.