I have installed Netdrive3 and updated to the latest version, however, when i try to add my webdav account the program just sits there with the circle trying to connect. i have left this running for hours and still no progress.
I have restarted the machine and added the webdav via Windows Explorer without any issue.
This is a brand new laptop with all windows updates installed.
3.12.321 - doesnt work
3.9.1190 - doesnt work
3.7.687 - works!
guess i will have to avoid updates until a fix is in place.
tsjeong
September 15, 2020, 12:28pm
3
Dear 1ca5-support,
Thank you for using NetDrive.
If you want to know what problem is, attach debug log files to figure out what happened.
After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :
1. Change Log Level
First, check your settings and change log level to VERBOSE.
1A. If you cannot login
At your login screen:
[image]
Click SETTINGS at the lower right corner.
Change Log level to VERBOSE and go back to login screen to apply the change:
[image]
1B. If you can login
Go to Settings:
[image]
Change log level to VERBOSE:
[22]
Set to DEBUG if you use old version because there is no VERBOSE log level.
Go back to DRIVES screen. Changed log level takes effect when you leave …
There is no login related credential information in the log files.
Sorry for the inconvenience it may caused.
Regards.
system
Closed
September 22, 2020, 12:28pm
4
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