Can't Upload to Wasabi Cloud Storage

[evanyzd-work]

Hi, currently I’m using NetDrive 3 trial.

I was trying to upload to wasabi from my local disk to mounted Wasabi. But the upload always failed.

Any fix?

And more, can NetDrive3 mount iDrive?

[support1]

To help us diagnose the issue:

1. Please set the log level to VERBOSE
2. Reproduce the problem.
3. Afterward, please follow the instructions in the following link to send us the debug log file:

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

Please be aware that the log file does not contain any login credentials. We apologize for any inconvenience this may cause.

[evanyzd-work]

OS: Windows 10

logWasabi.zip (79.2 KB)

[tsjeong]

Dear evanyzd-work,

We have analyzed the log files you provided and noticed that an issue occurred during the upload process. It appears that the Wasabi server returned a 507 error indicating that “Your account has surpassed its storage limit.”

Could you please verify the storage capacity of your Wasabi account? It seems that the account may have exceeded its allocated storage limit, which is causing this error. Checking and managing your storage space might resolve this issue.

[2024/04/23 15:48:24.899] [MESSAGE ] [    8840] [PROTOCOL  ] S3::UploadUsingPut >> HTTP PUT >> 507 : http://jaac-pc-media.s3.ap-southeast-1.wasabisys.com/evanastasia.com-20230827-115523-60ah5h.wpress(416) - 23ms
[2024/04/23 15:48:24.899] [DEBUG   ] [    8840] [PROTOCOL  ] S3::UploadUsingPut >> 
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
[2024/04/23 15:48:24.899] [ERROR   ] [    8840] [PROTOCOL  ] S3::UploadUsingPut >> HTTP 507

<Error>
	<Code>StorageQuotaExceeded</Code>
	<Message>Your account has surpassed its storage limit.</Message>
	<RequestId>62B2B9BE6F2E0A0C:A</RequestId>
	<HostId>7LQDC37Y7PSrETxK4cUqu/5CqjnB37kkPBN7KKBQvVPQEgK7spuWyR19q3AcuNtzn9rul4K8fDkg</HostId>
	<CMReferenceId>MTcxMzg2MjA0MTY1NyAxNTQuMTguMjAwLjEwMiBDb25JRDoxNDAwMDczNTUyL0VuZ2luZUNvbklEOjEzMjg0ODQ2L0NvcmU6Nzg=</CMReferenceId>
</Error>

Best regards

[evanyzd-work]

BackBlaze also not working, pls check the log file
nd3svc_BackBlaze.log (665.9 KB)

[tsjeong]

Dear evanyzd-work,

I reviewed the file you attached. The errors below are in the file.

https://api005.backblazeb2.com/b2api/v1/b2_list_buckets
{
    "code": "bad_request",
    "message": "accountId invalid",
    "status": 400
}

In version 3.17.960, the bucket list was loaded using the master application key, but not using the normal application key. In 3.18.1080 Beta, this issue has been resolved. Would you like to try installing the following versions?

https://downloads.bdrive.com/netdrive/builds/fb75ca1323d74d739fc45a8e41ff189a/NetDrive3_Setup-3.18.1080.exe

Best regards