Can't create new directory on S3

[clint-neilsen1]

I just purchased Netdrive3 but I can’t create a new directory on S3 I get: Error 0x8000FFFF: Catastrophic failure

[tsjeong]

Dear clint-neilsen1,

Thank you for using NetDrive.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

[jyyoon]

Did you create a folder in the root of the mounted drive?

Then it was a bucket. It’s restricted by bucket’s name rule.

I recomment to create a bucket in your aws console in your browser.

Regards.

[clint-neilsen1]

nd3svc.log|attachment (229.2 KB)
Thank you, log attatched

[tsjeong]

Dear clint-neilsen1,

Please zip and attach all files in the log folder.

Regards.