Can't access data on drives either by Win Explorer or NetDrive Explore

[jim1]

Directories show but can’t access them. However, if I go into my Gdrive account directly I can get to everything.

[tsjeong]

Dear jim1,

Thank you for using NetDrive.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

[jim1]

It is working in the NetDrive browser now. But it throws an error when trying to access a folder or file using the windows mapped drive letter in explorer. Screen shot attached.

You did not provide any instructions where to get, or which log file you needed???

mailto:jim@varrone.net
Printed on recycled data

[jyyoon]

The folders contains A character that cannot be used as a folder or file name

Please rename the folder in Google Drive web interface.

Regards.