Cannot use this version please install a version you can use

NetDrive version: 3 latest version - downloaded today
Windows/Mac Version: 10

How can I rectify this please?

Hello fiona

Thank you for using NetDrive.

Your issue will be handled as soon as possible.


Hello fiona.

Do you faced the message still?

We couldn’t figure out what’s wrong.

Could you attach log files to figure out what happened?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

Sorry for the inconvenience it may caused.


Thank you for responding – I uninstalled it and then re-installed the software and it fixed the problem.

Many thanks Fiona B

1 Like