Can not use netdrive

[tdharding9112]

NetDrive version: 3.7.687
Windows/Mac Version: Windows

I am probably not doing something but I do not know what. I am trying to mount a google team drive but am not sure how. I load up NetDrive3, press the plus sign in the bottom right hand corner, storage type -> Google Drive

Options, use team drive and show shared file/folders.

Give it a label, auto mount, mount on boot, use background uploading, writable drive,

then i press OK and CONNECT.

All I get is connection error. Is their nothing more to do?

[jyyoon]

Hello

Thank you for using NetDrive.

Did you press the “CONNECT” button in configuration?

Regards.

[tdharding9112]

Yep, i press the connect button and I get -

Connection error.

I would assume I need to type my login credentials for google, although, they are the same as my login for Netdrive.

[jyyoon]

Could you attach debug log files to figure out what happened?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

Change Log Level First, check your settings and change log level to VERBOSE. Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Get back to DRIVES screen Changed log level takes effect when you leave SETTINGS screen. Reproduce your problem ! After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files. Send Log File Within your driv…

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

[tdharding9112]

nd3svc_GoogleDrive.log (8.0 KB)

Attached logs*

Kind regards

[tdharding9112]

any updates on my problem?

[Alex]

Can you try disconnect/connect again on your drive config? I guess your google login credential has some problem. Google returns unauthenticated user error to NetDrive.