Can connect to webdav drive but cannot mount it

[Btm10]

Hello,
I recently started using NetDrive3 and successfully mounted a few drives but I have a problem with my Webdav one. I click to add a drive and fill out the information. Netdrive3 successfully connects to my Webdav instance (I can see my folders by exploring the path). But when I click on “OK” to finish the installation, it just says : “Failed to add drive.”

Here’s what I see if I go in the logs :

[2021/04/11 20:42:03.137] [ERROR ] [ 3484] [NETDRIVE ] Failed to send command [{“cmd”:“get_mounted_drives”}] [c:\buildbot\slave-win\netdrive3_release\netdrive3\netdriveui\adddrive.cpp:1854]
[2021/04/11 20:42:03.137] [ERROR ] [ 3484] [NETDRIVE ] Failed to parse result of command [] [c:\buildbot\slave-win\netdrive3_release\netdrive3\netdriveui\adddrive.cpp:1876]
[2021/04/11 20:42:51.021] [ERROR ] [ 3484] [NETDRIVE ] AddDrive::event exception [c:\buildbot\slave-win\netdrive3_release\netdrive3\netdriveui\adddrive.cpp:1261]
[2021/04/11 20:42:51.022] [ERROR ] [ 11452] [NETDRIVE ] AddDrive::TryToConnect exception [c:\buildbot\slave-win\netdrive3_release\netdrive3\netdriveui\adddrive.cpp:1911]
[2021/04/11 20:43:32.911] [ERROR ] [ 19628] [NETDRIVE ] Failed to send command [add_drive] [c:\buildbot\slave-win\netdrive3_release\netdrive3\netdriveui\ndflatui.cpp:1813]
[2021/04/11 20:43:32.911] [ERROR ] [ 19628] [NETDRIVE ] Failed to parse result of command [] [c:\buildbot\slave-win\netdrive3_release\netdrive3\netdriveui\ndflatui.cpp:1829]

Couldn’t find infos on those errors. Hope you can help!

[tsjeong]

Dear Btm10,

Thank you for interest in NetDrive.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.