Cache error read out timed out v2

[webdav-perm]

Cache error read out timed out

Hi we are using netdrive to map a share with video file for premiere pro. But we have some user that get read timed-out often why do it that , and what can course this issue? [2024/06/25 12:21:16.349] [ERROR ] [ 10744] [CACHE ] [ugqvsceqotnxl7.mov] Read timed-out : 000001FB49D90000, 989855744, 2097152(last checked sector offset was 990904320 on offset -1, length 0 and reserved) nd3svc_nxt.log (6.5 MB) br Michael

Hi

Our ticket has been close but is there any news in our case in the link above ?

br
Michael

[support1]

This version includes some fixes for the filesystem. Please install and test it to see if it resolves your issue. Unfortunately, we were unable to reproduce the problem in our test environment with Adobe Premiere Pro.

If you still encounter the issue with this version, please provide the steps to reproduce the problem. If possible, send us the file that is causing the issue.

https://downloads.bdrive.com/netdrive/builds/e528dc5704fb40c58781b8a7e8fa779b/NetDrive3_Setup-3.18.1102.exe

[webdav-perm]

thanks i will tested and return