Authentication Failure after republishing a S3 bucket as a result of change size of Dir

[dhammika.desilva]

Our trial expired and was then given an extension. Configure a Team Drive - of an existing drive - we reduced the total space
When I try to “Connect” using the same credentials I used before to connect the bucket before changing the size - I get the error “Authentication with TEAM_S3 has failed” - I have checked multiple times the following: Serveraddress, Access ID and Secret Key. How do fix this?

[support1]

To help us diagnose the issue:

1. Please set the log level to VERBOSE
2. Reproduce the problem.
3. Afterward, please follow the instructions in the following link to send us the debug log file:

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

Please be aware that the log file does not contain any login credentials. We apologize for any inconvenience this may cause.