Adobe Illustrator File Corruption

[aautry]

Working in Adobe Illustrator, if I save a new .eps file into a folder in a NetDrive connected drive, the file seems to get corrupted. When I close and open the file again, the file is empty.

If I save the file as an .ai file I receive the following error:

This happens both on my Google Cloud Storage drive, and my Google Drive drive.

User setup:
MacOS Big Sur 11.0.1
NetDrive3 - 3.16.539 (in trial) - Published Team Drive (Google Cloud Storage), Personal Drive (Google Drive)
Google Cloud Storage

[support1]

We need log files for this issue, too.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

[aautry]

Adobe Illustrator File Corruption-LOGFiles-01.zip (1.9 MB)