Accessing QNAP remotely - must use mapped drives

NetDrive3
1

I have it setup, connects but will show no folders or files.

Snipit of log

2020/03/16 11:02:40.174] [ERROR ] [ 16228] [PROTOCOL ] Protocol::GetFileList >> HTTP 501
[2020/03/16 11:02:44.841] [ERROR ] [ 1172] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/16 11:09:27.953] [ERROR ] [ 960] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.8.987 ] [Child.cpp:130]
[2020/03/16 11:09:28.281] [ERROR ] [ 960] [PROTOCOL ] Protocol::Connect::<lambda_882d99ac313a3024fa983a47272cbe22>::operator () >> Got auth type but not support
[2020/03/16 11:09:28.531] [ERROR ] [ 8664] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/16 11:09:28.719] [ERROR ] [ 1916] [PROTOCOL ] Protocol::GetFileList >> HTTP 501
[2020/03/16 11:09:31.330] [ERROR ] [ 8664] [PROTOCOL ] Protocol::GetFileList >> HTTP 501
[2020/03/16 11:09:34.616] [ERROR ] [ 14988] [PROTOCOL ] Protocol::GetFileList >> HTTP 501
[2020/03/17 08:02:23.169] [ERROR ] [ 11928] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.8.987 ] [Child.cpp:130]
[2020/03/17 08:02:23.885] [ERROR ] [ 11928] [PROTOCOL ] Protocol::Connect::<lambda_882d99ac313a3024fa983a47272cbe22>::operator () >> Got auth type but not support
[2020/03/17 08:02:24.164] [ERROR ] [ 10444] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/17 08:02:24.468] [ERROR ] [ 10900] [PROTOCOL ] Protocol::GetFileList >> HTTP 501
[2020/03/17 08:02:30.462] [ERROR ] [ 10444] [PROTOCOL ] Protocol::GetFileList >> HTTP 501
[2020/03/17 08:02:58.732] [ERROR ] [ 16012] [PROTOCOL ] Protocol::GetFileList >> HTTP 501
[2020/03/17 08:03:20.157] [ERROR ] [ 10900] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/17 08:08:20.443] [ERROR ] [ 5920] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/17 08:11:18.179] [ERROR ] [ 16012] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/17 08:13:20.420] [ERROR ] [ 16012] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/17 08:18:20.236] [ERROR ] [ 16012] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/17 08:21:18.242] [ERROR ] [ 5920] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/17 08:23:20.206] [ERROR ] [ 5920] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/17 08:28:20.443] [ERROR ] [ 5920] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/17 08:31:18.143] [ERROR ] [ 10900] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/17 08:32:48.532] [ERROR ] [ 10444] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/17 08:33:20.293] [ERROR ] [ 10444] [PROTOCOL ] Protocol::GetQuota >> HTTP 501
[2020/03/17 17:24:20.801] [ERROR ] [ 5328] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.8.987 ] [Child.cpp:130]
[2020/03/17 17:25:55.524] [ERROR ] [ 13240] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.8.987 ] [Child.cpp:130]
[2020/03/17 17:29:07.419] [ERROR ] [ 6400] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.8.987 ] [Child.cpp:130]
[2020/03/17 17:32:31.854] [ERROR ] [ 18368] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.8.987 ] [Child.cpp:130]
[2020/03/17 17:32:32.139] [ERROR ] [ 9404] [FILESYSTEM] [D:bdagent.exe] FileSystem::OpenDir => AERROR::FAILED : \

2

Dear mddenton,

Thank you for using NetDrive.

Please check the topic below. I think it’s the same problem.
https://support.bdrive.com/t/qnap-webdav-support/51076/3

If you still facing issue, please let me know.

Regards.

3

yes, I did see that. I’m using port 5000 still no data. shows connected, but no folders / files.

4

Dear mddenton,

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

5

NetDrive3_AZOOLU.zip (9.6 KB)

6

Dear mddenton,

I’ve looked at the log files and there seems to be no problem with NetDrive.

Please check if QNAP is set to be accessible remotely with WebDAV.
Have you set the shared folder to the folder you want to access?

Regards.

7

Hello customer.

Your QNAP NAS server returned there is no file in your webdav root.

Please check your webdav root folder.

Regards.

9

Created new folder for webdav and it worked,

Thank you