When accessing a file remotely on NAS box it keeps making a copy of file

NetDrive version: 3
Windows/Mac Version: W10
When accessing a Word or Excel document remotely from home (stored on a NAS box in office) it automatically makes a copy file. I suspect it is because that file is already opened in the office. How can I tell if it is open if that is the case or is there a bigger problem.

Hello,

Thank you for using NetDrive.

I’m afraid that there is nothing to help you.

If your issue persists, please explain more details.

Regards.

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