Upgrade on Server 2016 to : 3.4.369 fails

NetDrive version: 3.4.369
Windows or Mac: Windows
Windows/Mac Version: Server 2016

Inline upgrade failed, removed old version, installed new version manually (exec .msi), crashes on startup
Attempted repair, with restart, Still crashes on startup … reverted to 3.4.349 to restore functionality

Thanks for letting us know the issue. On the last line did you mean 3.3.349?

Yes 3.3.349 … my bad with the typo

Dear pedro.

Sorry for inconvenience.

I installed 3.4.369 on Windows Server 2016 without problems.

Could you attach log files of installer?


I have the same problem on Windows 10 1703.
Netdrive 3.4.369 crashed, reverted back to 3.3.349

Windows10 Reliability log entry for the crash:
Faulting application name: NetDrive.exe, version: 3.4.369.0, time stamp: 0x5a96381c
Faulting module name: Qt5Core.dll, version:, time stamp: 0x575a68fa
Exception code: 0xc0000005
Fault offset: 0x000263ee
Faulting process id: 0x1f4
Faulting application start time: 0x01d3b558d10084a4
Faulting application path: C:\Program Files (x86)\Bdrive\NetDrive3\NetDrive.exe
Faulting module path: C:\Program Files (x86)\Bdrive\NetDrive3\Qt5Core.dll
Report Id: f81e0527-3a41-4beb-ad11-eca603bb7a54
Faulting package full name:
Faulting package-relative application ID:

Thank all for feedback.
I will let you know as soon as fix this issue.

Please be aware that the installer will NOT do a direct upgrade on Server 2016 when that server is joined to an active directory domain and the active logged in user is a domain admin. While it may work for you in a test environment on standalone servers in real-life domain joined & managed is the norm.

In order to get any type of successful install on all of the netdrive 3 packages I have had to extract the contents and then manually install using msiexec … from an administrative command or PoSh shell

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I have the same problem.

After the installation Netdrive fails and shuts down with an error window and message sending error log to Netdrive.

Also reverted to version 3.3.349 which works.

The 3.4.369 update does not work. Please fix.

@sverlee @lars @pedro
Could you try 3.4.384 beta version?
I think your issue is fixed.


Dear pedro.

You can download msi file from the following url.

@jyyoon: it looks 3.4.384 fixes the issue, for me on Windows 10 1703.
I could not upgrade directly to 3.4.383, first I required to remove 3.3.349 , but all NetDrive settings are preserved

I hope this helps, Simon

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Thank you for your feedback.

I will not be able to test until a process that’s running on the server has completed. It may be a few more days before I can allow a reboot (if required).

Very clean upgrade, did require manual removal of older version. No reboot required on Server 2016

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