Unable to Authenticate to BOX storage


Have been unable to authenticate a box connection.
After selecting ‘box’ as the storage type - a browser session opens for me to login to Box - after login the message Disabled by Administrator is displayed.
Our BOX admin says they cannot find the Netdrive3 application, so it can be whitelisted !
Can you please confirm the Netdrive3 API key or whatever is required for authentication with BOX.

Many thanks

You should find NetDrive by ‘NetDrive by Bdrive’ not ‘NetDrive3’.


Hi Alex,

Thanks for the reply.

Our BOX Admin has responded to say there is no such application !

(see image below)



You should refer this article.

Hi Alex,

Thanks for the information, I will pass it on.