Terminal Server: one single user cannot mount

NetDrive3
1

Net drive connects to google drive but fails to mount the drive in explorer. Configured to mount on login, other users dont have the issue. User is local admin on the host. Attempted to delete local account which made no difference…however works fine if I switch to mount on boot, but then all other users see the mapping. User is configured on mount on boot for now.

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Log:
[2022/07/28 13:40:47.970] [ERROR ] [ 3848] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.16.589 ] [Child.cpp:129]
[2022/07/28 13:42:17.688] [CRITICAL] [ 10972] [FILESYSTEM] Delete mounting point failed with 0x00000002 but ignore
[2022/07/28 13:43:04.539] [ERROR ] [ 12820] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.16.589 ] [Child.cpp:129]
[2022/07/28 13:43:04.539] [DEBUG ] [ 12820] [SERVICE ] StartChild:: connected to pipe \.\pipe\nd_mount_4 [Child.cpp:302]
[2022/07/28 13:43:04.539] [DEBUG ] [ 12820] [SERVICE ] StartChild:: created to client pipe of \.\pipe\nd_mount_4 [Child.cpp:311]
[2022/07/28 13:43:04.539] [MESSAGE ] [ 12820] [FILESYSTEM] FS_Initialize
[2022/07/28 13:43:04.539] [DEBUG ] [ 12820] [SERVICE ] CChildPipe::request_info:: 8808 received response [ChildPipe.cpp:136]
[2022/07/28 13:43:04.539] [DEBUG ] [ 12820] [SERVICE ] StartCache:: Google Drive Troubleshoot[4] [Child.cpp:151]
[2022/07/28 13:43:04.555] [DEBUG ] [ 12820] [SERVICE ] CACHE PATH : S:\Netdrive_Cache{redacted}{redacted}\Google Drive Troubleshoot [Child.cpp:164]
[2022/07/28 13:43:04.555] [DEBUG ] [ 12820] [SERVICE ] CACHE PATH : S:\Netdrive_Cache{redacted}{redacted}\Google Drive Troubleshoot [Child.cpp:168]
[2022/07/28 13:43:04.555] [DEBUG ] [ 12820] [CACHE ] Cache path S:\Netdrive_Cache{redacted}{redacted}\Google Drive Troubleshoot, 14,008,745,984 bytes left
[2022/07/28 13:43:04.555] [MESSAGE ] [ 12820] [CACHE ] Cache initialized : S:\Netdrive_Cache{redacted}{redacted}\Google Drive Troubleshoot, Storage limit : 4,294,967,296 bytes
[2022/07/28 13:43:04.555] [DEBUG ] [ 12820] [CACHE ] Cache configuration : 3, 1048576, 268435456, 60000, 536870912, 30000, 60, 3600, 30, 60
[2022/07/28 13:43:04.555] [DEBUG ] [ 5076] [CACHE ] Cache quota manager started
[2022/07/28 13:43:04.633] [DEBUG ] [ 12820] [PROTOCOL ] Using Client ID : 122783117899-tu8bue61icfe6hkd83nbflghgdfn6vf8.apps.googleusercontent.com
[2022/07/28 13:43:04.945] [MESSAGE ] [ 12820] [PROTOCOL ] GOOGLE::GoogleDrive::CanWebHook >> HTTPS GET >> 200 : https://api.bdrive.com/api/v1/check_oauth_client_id/(127) - 306ms
[2022/07/28 13:43:04.945] [DEBUG ] [ 12820] [PROTOCOL ] GOOGLE::GoogleDrive::CanWebHook >> ON HTTP RANGE 200(200) : AERROR::SUCCESS(0x00000000)
[2022/07/28 13:43:05.195] [MESSAGE ] [ 12820] [PROTOCOL ] GOOGLE::About::Process >> HTTPS GET >> 200 : https://www.googleapis.com/drive/v3/files/root(128) - 259ms
[2022/07/28 13:43:05.195] [DEBUG ] [ 12820] [PROTOCOL ] GOOGLE::About::Process >>
2DCE310F82301086E1BDBF82D45539A2936C246CC48441DC1B5AF0A4ED55DAD010E37F171AD7F7B92FB96708CE970031C67C241AB5120E7DDE930139E3A260B9C0805A79988902631F96F109ADE465C6D3C161577EDC32A6585475FB6A8B786E64F7EEA66BFBA8925A61D4EEB735ABF75D8A068DBAAF2E81704E632F029285C5CAFF37A72DFB7C202DD5CCD997FD00BA243869
[2022/07/28 13:43:05.195] [DEBUG ] [ 12820] [PROTOCOL ] GOOGLE::About::Process >> ON HTTP RANGE 200(200) : AERROR::SUCCESS(0x00000000)
[2022/07/28 13:43:05.414] [MESSAGE ] [ 12820] [PROTOCOL ] GOOGLE::About::Process >> HTTPS GET >> 200 : https://www.googleapis.com/drive/v3/about(417) - 218ms
[2022/07/28 13:43:05.414] [DEBUG ] [ 12820] [PROTOCOL ] GOOGLE::About::Process >>
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
[2022/07/28 13:43:05.414] [DEBUG ] [ 12820] [PROTOCOL ] GOOGLE::About::Process >> ON HTTP RANGE 200(200) : AERROR::SUCCESS(0x00000000)
[2022/07/28 13:43:05.664] [MESSAGE ] [ 12820] [PROTOCOL ] GOOGLE::GoogleDrive::GetFileInfo >> HTTPS GET >> 200 : https://www.googleapis.com/drive/v3/files/0ADPjP0w2KdUqUk9PVA(320) - 243ms
[2022/07/28 13:43:05.664] [DEBUG ] [ 12820] [PROTOCOL ] GOOGLE::GoogleDrive::GetFileInfo >>
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
[2022/07/28 13:43:05.664] [DEBUG ] [ 12820] [PROTOCOL ] GOOGLE::GoogleDrive::GetFileInfo >> ON HTTP RANGE 200(200) : AERROR::SUCCESS(0x00000000)
[2022/07/28 13:43:05.664] [MESSAGE ] [ 12820] [FILESYSTEM] Mount Drive G
[2022/07/28 13:43:05.664] [MESSAGE ] [ 12820] [FILESYSTEM] G: Async Upload On
[2022/07/28 13:43:05.664] [MESSAGE ] [ 12820] [FILESYSTEM] G: Realtime Upload Off
[2022/07/28 13:43:05.664] [DEBUG ] [ 12820] [FILESYSTEM] Filesystem configuration : 20000, 120000, 2000, 10000, 10000, 10000, 3000, 20000, 5000, 300
[2022/07/28 13:43:05.664] [DEBUG ] [ 12820] [FILESYSTEM] Mount for user 0/980045
[2022/07/28 13:43:05.664] [MESSAGE ] [ 12820] [FILESYSTEM] NetDrive filesystem(6.1.184.118) installed and service is running
[2022/07/28 13:43:05.680] [DEBUG ] [ 12836] [FILESYSTEM] [G:PID 4] FileSystem::StatFs : /
[2022/07/28 13:43:05.680] [DEBUG ] [ 12836] [FILESYSTEM] [G:PID 4] FileSystem::StatFs => AERROR::SUCCESS : /
[2022/07/28 13:43:05.680] [DEBUG ] [ 12764] [FILESYSTEM] [G:nd3svc.exe] FileSystem::StatFs :
[2022/07/28 13:43:05.680] [DEBUG ] [ 12764] [FILESYSTEM] [G:nd3svc.exe] FileSystem::StatFs => AERROR::SUCCESS :
[2022/07/28 13:43:05.680] [MESSAGE ] [ 12820] [FILESYSTEM] Add protocol 570410a7-0901-4773-9071-2204aeda345b to filesystem G(Total 1 protocol(s))
[2022/07/28 13:43:05.680] [DEBUG ] [ 12820] [NOTIFIER ] [G:NE_FREESPACE] : 77829,
[2022/07/28 13:43:05.680] [DEBUG ] [ 12820] [NOTIFIER ] [G:NE_UPDATEDIR] : 77829,
[2022/07/28 13:43:05.711] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.711] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.711] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.711] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.711] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.711] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.711] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.711] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.711] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.711] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.711] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12836] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12836] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.727] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.727] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12836] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12836] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.727] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.727] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::StatFs : /
[2022/07/28 13:43:05.727] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::StatFs => AERROR::SUCCESS : /
[2022/07/28 13:43:05.727] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.727] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12836] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12836] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12836] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12836] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12836] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12836] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 2564] [FILESYSTEM] [G:NetDrive.exe] FileSystem::OpenDir => AERROR::SUCCESS :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::StatFs : /
[2022/07/28 13:43:05.742] [DEBUG ] [ 12764] [FILESYSTEM] [G:NetDrive.exe] FileSystem::StatFs => AERROR::SUCCESS : /
[2022/07/28 13:43:05.742] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir :
[2022/07/28 13:43:05.742] [DEBUG ] [ 12952] [FILESYSTEM] [G:NetDrive.exe] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2022/07/28 13:43:06.352] [MESSAGE ] [ 12740] [SERVICE ] class std::basic_string<char,struct std::char_traits,class std::allocator > __cdecl CMounter::get_file_lock_list_of_local(void) returned

2

Dear wolfer201,

Thank you for using NetDrive.

What is the operating environment of the PC? We try to reproduce the problem in the same environment.

Regards.

3

Windows Server 2019 STD

4

Dear wolfer201,

I will feedback to you after researching.

Regards

5

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