SFTP setup bugs on source folders

CloudSync
1

Still have issues with setting up sftp and getting the list of where to pull files from. sftp directory listing of target source location continues to have errors and does not properly display a remote directory tree to select from.

end up having to force the directory to pull files from on the sftp server connect string as the U/I to select folders doesn’t work.

5

Sorry for causing any inconvenience.

If you send us the following debug log file, it will help us to check your issue :

  1. Open your CloudSync UI
  2. Stop current sync jobs
  3. Click “Settings” button
  4. Select “VERBOSE” from Log Level field
  5. Repeat steps to reproduce your issue
  6. Click “Open log folder” to find “cloudsync.log” file

Thanks for your feedback.

6

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.