I’m using NetDrive 3.18.1111 and noticed I can not delete empty folders on AWS S3. If I delete an empty folder with AWS Console, AWS command line or another third party drive mapper app the empty folder is deleted and confirmed by doing a refresh in Windows file manager. If I try to delete an empty folder with NetDrive in Windows file manager it appears to be deleted, but after doing a file manager refresh the file shows up again. If you can provide a new Beta version that fixes this issue, that would be great.
Dear mweiss,
Thank you for bringing this issue to our attention. We have tested the same NetDrive version (3.18.1111) and confirmed that the problem you described occurs.
We are now investigating the root cause of this issue and working on a solution. As soon as we have a fix, we will let you know immediately.
We truly appreciate your patience and understanding. Please let us know if you have any additional details that might help us resolve this faster.
Best regards,
NetDrive Support Team
Another detail is that for each folder I create, an additional folder named “New folder” is created.
If I create folder “Test”, it gets created, but so does “New folder”.
Then I create folder “Test 2”, it gets created, but so does “New folder(2)”.
None of which can be deleted unless I go to the AWS portal and delete them manually from there or use a different drive mounting tool.
Thank you again. We look forward to the fix.
Dear mweiss and dlmc-netdrive,
We have addressed the issue related to deleting empty folders in AWS S3 in our latest NetDrive update. Please download and install NetDrive 3.18.1124 from the link below and test if the issue is resolved:
Additionally, dlmc-netdrive, the issue where “New folder” or “New folder(2)” is being created unexpectedly along with a new folder has also been fixed in this update. You should now be able to delete folders properly without needing to go through the AWS portal or use other tools.
Please let us know if you experience any further issues. We appreciate your patience and feedback.
Best regards,
NetDrive Support Team
Yes, the new version 3.18.1124 passes all my tests in regards to both issues of deleting existing folders and the issue of unexpected “New folder”, “New folder(2)” creations.
Thank you.
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