Problem with files on synology accessed via netdrive

[chasroopra]

I have the files saved on synology in the office. Occasionally when we save a file and try to access it from netdrive remortely it is either not visible or has a strange name and extension of .tmp

However if i go to the office then the file appears but i can only open in read only so have to resave. This only occurs when saving the files with netdrive. any ideas?

Thanks

[tsjeong]

Dear chasroopra,

Thank you for using NetDrive.

which protocol are you using http or https to connect your synology?

If you are using http, please set https.

Synology NAS has a problem with *.tmp file if the connection is http.

Regards.