Dear graham-nixon,
Thank you for reaching out.
We recommend installing the latest version of NetDrive3 from the following link:
If the issue persists after updating, please send us the log files so that we can further analyze the problem.
To help us diagnose the issue:
- Please set the log level to VERBOSE
- Reproduce the problem.
- Afterward, please follow the instructions in the following link to send us the debug log file:
Once we receive the logs, we’ll analyze and provide a fix or detailed guidance as soon as possible.
Best regards,
NetDrive Support Team