NetDrive3 Access Denied iOS

NetDrive3
1

NetDrive Screenshot
Hello, I cannot log into NetDrive anymore (MacBook), see error messages attached. Any suggestions? Thank you!

2

Dear Severin,

Thank you for reaching out and providing the details of the issue, along with the screenshot. After reviewing the error “WebDAV: Access Denied,” it appears that this could be caused by one or more of the following reasons:

  1. Incorrect Login Credentials
  • This error might occur if the username or password is incorrect. Please verify your WebDAV login credentials and try again.
  1. Server Access Control Settings
  • The MacBook’s IP address might be restricted or excluded from the allow list on the WebDAV server. Please confirm with the server administrator whether your IP is authorized.
  1. Insufficient Account Permissions
  • The WebDAV account might not have the necessary permissions (read/write) for the target directory or resource. Contact your server administrator to confirm and adjust permissions as needed.
  1. Network or Firewall Issues
  • The connection to the WebDAV server might be blocked by a firewall, proxy settings, or VPN. Check your network settings and ensure WebDAV traffic is allowed.
  1. Server Configuration Issues
  • There may be a problem with the WebDAV server itself, such as service downtime or SSL/TLS certificate misconfiguration, preventing access.

Suggested Solutions

  1. Verify Login Credentials
  • Double-check the username and password for your WebDAV account.
  1. Check IP Access Control
  • Ask the server administrator to confirm whether your MacBook’s IP address is on the allow list.
  1. Review Account Permissions
  • Ensure the WebDAV account has appropriate permissions (read/write) for the target directory.
  1. Network and Firewall Check
  • If you are using a VPN or proxy, disable it and try again.
  • Verify that WebDAV traffic (default ports 80 or 443) is allowed through the firewall.
  1. Check WebDAV Server Status
  • Confirm that the WebDAV server is running and reachable. If there are any issues, consult the server administrator for assistance.

Final Note: If the issue persists after these steps, please provide additional log files or details to help us investigate further.

Best regards.

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