NetDrive on Mac OS Tahoe 26

[g-baschetti]

Hello Support! I have installed Mac OS Tahoe 26 and Netdrive does not connect to the agent, I tried many times but it dosn’t works, there is any .dmg update or any kind of fix ? I’ve readed in the forum and others users have had the same issue, I tried many workaround but it still dosnt works.

Here the login screen stopped and the log file

thanks

[tsjeong]

Hello,

Thank you for reaching out again.
We understand that you’re still experiencing the issue where NetDrive cannot connect to the agent on macOS 26 (Tahoe).

This problem occurs because Apple’s latest macOS (Tahoe) no longer allows loading traditional kernel extensions (KEXT),
which prevents NetDrive’s core module (ndfuse) from running properly.

Our development team has prepared a test build (version 3.18.838) that includes a fix for this issue.
Please download and install the latest version from the link below:

Download NetDrive 3.18.838 (macOS)

After installation, please test and let us know if the connection works correctly on your system.
Your feedback will help us finalize the official release.

We sincerely apologize for the inconvenience and greatly appreciate your patience and cooperation.

Best regards,
NetDrive Support Team

[egr]

Thanks. I downloaded the latest version you put above Netdrive 3.18.883 and it is now working (with Tahoe 26.0.1)

[staffan-millqvi]

I installed this build, and while it kind of works (it shows the mounted drives) it won’t go deep in folder trees. It shows a couple of levels and then just spin. But more importantly it prevents reading of external drives. They just refuse to be read. I had to uninstall.

[tsjeong]

Hello,

Thank you very much for your detailed feedback.
We understand that you’re experiencing issues on macOS —
specifically, folders not loading beyond a few levels and external drives becoming inaccessible after installation.

Our development team is currently investigating this issue.
To help us analyze it more accurately, could you please send us your macOS version
along with the log files located at:

Log file path:

/Users/<your username>/Library/Logs/NetDrive3/nd3log

Please compress the files (for example, nd3svc.log or ndagent.log)
and attach them in a new support ticket.

Once we receive the logs, we’ll review them and share our findings as soon as possible.

We sincerely apologize for the inconvenience and
appreciate your cooperation in helping us resolve this issue.

Best regards,
Bdrive NetDrive Support Team

[staffan-millqvi]

Thanks, not human tsjeong. I won’t do that as it’s a hassle, and you obviously don’t take the time yourselves to even reply.

[staffan-millqvi]

Maybe that was a bit harch, but it’s clearly a generated response. Anyway, I have uninstalled the software, and I have no logs. I won’t install it again, since it brakes my system…

[tsjeong]

Hello Staffan,

First of all, I’m truly sorry if my previous message came across as impersonal or automated —
that was never my intention.
I just wanted to gather the right information to help you resolve the issue properly.

This particular problem seems to behave differently depending on each system environment.
Some users can use NetDrive without issues,
while others, like yourself, experience freezing when browsing folder trees
or encounter problems accessing external drives.

Because the issue doesn’t appear consistently across all systems,
the log files are essential for identifying what’s actually happening on each affected computer.
That’s why I asked for the logs — not as an automated response, but to truly understand the root cause.

I completely understand that it was inconvenient, and I sincerely apologize if it felt frustrating.
Our development team is still actively investigating this issue,
and we’ll share updates as soon as we have more information or a confirmed fix.

We’d really appreciate it if you’d consider giving NetDrive another try in the future —
we’re committed to making it better.

Thank you for your understanding and for taking the time to share your experience.

Best regards,
NetDrive Support Team