Hello - We’re on version 3.9.1190 and suddenly our NetAgent service won’t start and we can’t get into the software. I followed the steps to change my logging level to Verbose, but it doesn’t seem to generate anything and the “Open Log Folder” link just opens Windows Explorer to the generic start.
I’ve tried reinstalling - but NetAgent does not want to start.Manually starting it from services immediately crashes.Where do we start to troubleshoot this?