NetDrive 3 was upgraded to 3.17.960 but still shows old version and prompts to update

[vaysberg]

I upgraded to 3.17.960, but the app shows version 3.14.309 and still prompts me to upgrade.
Windows settings/apps shows version 3.17.960 is installed.

Thank you.

[tsjeong]

Dear vaysberg,

The issue might be caused by residual files from the old version. In this case, performing a clean installation should resolve the problem. Please follow the steps below to perform a clean install of NetDrive:

1. Uninstall NetDrive
   Go to [Control Panel] - [Uninstall a Program] and completely remove NetDrive.
2. Delete NetDrive Installation Folder
   Delete the installation folder (C:\Program Files (x86)\Bdrive\NetDrive3) to ensure no files are left behind.
3. Remove User Data Folder
   Delete the folder located at C:\Users\YourUserName\AppData\Roaming\NetDrive3 to clear all user settings and data files.
4. Reboot the System
   Reboot your computer to ensure that all files are fully removed.
5. Reinstall the Latest Version of NetDrive
   Download and install the latest version from the link below:
   NetDrive Download Link

If the issue persists after performing these steps, please feel free to reach out to us again.

Thank you!