Netdrive 3.18.1125 fails to install when replacing a much older version of Netdrive 3.7. Error 2753: fails to mount. I also tried to install NetDrive 3.18.111 with similar results.
Dear graham-nixon,
Regarding the issue you are facing, we recommend performing a clean reinstallation of NetDrive to resolve the problem. Below are the detailed steps to follow:
Steps for Clean Installation of NetDrive:
- Uninstall NetDrive:
- Go to Windows Settings > Apps > Apps & features.
- Find NetDrive in the list, click on it, and select Uninstall.
- Delete Program Files:
- Navigate to C:\Program Files (x86)\Bdrive\NetDrive3 in File Explorer and delete the entire folder.
- Delete User Data:
- Go to C:\Users[Your Username]\AppData\Roaming\NetDrive3 and delete the folder.
- Restart Your PC:
- After completing the deletions, restart your computer to ensure that all changes take effect.
- Reinstall NetDrive:
- Download the latest version of NetDrive and reinstall it.
If you continue to face difficulties, please feel free to reach out again.
Thank you for your understanding and patience.
Best regards.
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