Login failed because communication with the server failed (Windows)

[support1]

NetDrive is comprised of three main components:

• NetDrive UI, which is the user interface.
• NetDrive Agent, which manages user accounts and NetDrive services (as a Windows service).
• NetDrive Service, which mounts remote storages (also as a Windows service).

If you receive a message like “Login failed because communication with the server failed,” you’ll need to restart the NetDrive system services.

• NetDrive3 Agent (product: NetDrive3)
• NetDrive3 Service (product: NetDrive3)

However, you should be able to connect to the following sites without any problems using your system’s web browser:

• https://accounts.bdrive.com/
• https://api.bdrive.com/
• https://push.bdrive.com/