The file sizes for items over 2GB all see to be reporting as negative or substantially smaller. This is, to the best of my knowledge, new behavior as of 7/13/24 or so. How can I correct this?
Dear Lee Coffelt,
We regret to hear that you are experiencing an issue where file sizes for items over 2GB are being reported as negative or substantially smaller. This appears to be new behavior as of around 7/13/24. We will check into this issue to find a solution.
Thank you for your patience. If you have any further questions or requests, please feel free to contact us.
Thank you.
Dear Lee Coffelt,
We have identified the issue with file sizes over 2GB being reported as negative or substantially smaller. Our team is currently working on resolving this as quickly as possible.
We will inform you as soon as the issue is fixed. Thank you for your patience. If you have any further questions or requests, please feel free to contact us.
Thank you.
Please install the following version. This version includes a fix for the file size issue.
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