Hi,
I got the message that an update was ready to be installed. I confirmed that I wanted to install this update, but got an error (see print screen below). The first error is in Norwegian and it says that the account already exist.
Do you have a suggestion how to solve this
Regards
Dag Erik Wiig
jyyoon
October 9, 2018, 9:09pm
2
Hello Dag Erik Wiig
Could you attach log files to figure out what happened?
The log files are in “%TEMP%\Bdrive”.
“C:\Users\user_account\AppData\Local\Temp\Bdrive”
Regards.
Hi,
Here are fresh log-files.
Regards
Dag Erik Wiig
------ Original Melding ------
NetDrive3_Setup.log (84.8 KB)
NetDrive3_Install.log (564 KB)
jyyoon
October 15, 2018, 6:32am
4
I reviewed log files you attached.
I found the error but failed to figure out why the error occurred.
Could you try to uninstall NetDrive3 from Add/Remove Programs in control panel and install NetDrive 3.6.571 again?
Regards.
Hi,
I have re-installed Netdrive with the new version and it works fine. Thanks.
Regards
Dag Erik
------ Original Melding ------