Drive letter in use (While mount drive option is random)

stefan.simon · April 18, 2018, 9:10am

NetDrive version: Newest
Windows/Mac Version: Windows 10

Dear support,

One of my colleages in the company has a problem while connecting to the drive envirementh (already connected in the dashboard) see screenshot. I also attached the log.

Best regards,

Alex · April 19, 2018, 6:01am

This may happen if you are using network share or usb device that uses drive letter. To avoid it, we recommend to set specific drive letter on your mount. Also we’ll test if we missed something.

Thanks.

stefan.simon · April 19, 2018, 7:58am

Hi Alex,

I did that already and it happens on every google drive envirementh. Once the pc is restarted then its fixed. (it happens sometimes.

Best regards,

stefan.simon · April 23, 2018, 12:14pm

Hi Alex,

It happend again. See screenshot. I already tried like seen on the screenshot for a manual drive letter but it stil says that message. For fixing it we need to restart the pc.

Best regards,

system · April 30, 2018, 12:14pm

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