Device Authorization - we could not verify


have issue with device authorization pop up and can;t start NETDRIVE since it will shut done. I have tried re-intall serveral times same issue came up

"Device Authorizaion

We could not verify if your account has been used on this device before… "

We are receiving same reports from users and try to find what caused the issue. It seems that NetDrive could not identify your device and at the same time it cannot connect to login server. Do you use any proxy to access Internet?

Same error here

No no proxy