Crash error just when launching NetDrive

Since last week, everytime I turn on my computer, I directly receive a crash error message from NetDrive saying it stopped running abruptly. Looks like I still have access to the configured drives, but I cannot launch NetDrive interface:


Which issue can make NetDrive to not start?

Thank you!

I’ve got the same error. Can’t even connect to my drive!! :rage:
Fix this ASAP please. We have paid for this.

@andresmastorrec @jeroen_80


Thank you for using NetDrive.

Could you attach dump files to figure out what happened?

The dump files are in C:\ProgramData\NetDrive3\Dumps*.dmp

Please compress the *.dmp files and attach it.

Sorry for the inconvenience it may caused.


These are the dump files for the last three days: (148.2 KB)

Additionally, if I try to open Netdrive by double-clicking its shorcut, I get the same error window.

Thank you!


I got the files and reviewed them.

I found where the crash occurred.

But for the details, can we have a remote session via AnyDesk?

If you want, please let me know your AnyDesk address and the time you are available with UTC.

How about 2 hours later( 12:00 UTC)

You can download from



If the issue persists, please follow below.

  1. To run cmd.exe, press Windows Key + R, then input cmd.exe.

  2. Go to the path NetDrive3 installed.

cd “c:\Program Files (x86)\Bdrive\NetDrive3”

  1. nd3cmd logout

  2. Reboot the pc.

  3. Execute NetDrive.

If the above cannot help you, let’s have a remote session via AnyDesk.



I want to let you know that the problem is solved.

Best regards

It’s a good news!

Don’t hesitate to contact us.


This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.