Cannot Write New Files to Synology DiskStation (DS723+)

NetDrive3
1

I just set up new NAS drive (DS723) and can access remotely
nd3api_NetDrive.exe.zip (113.3 KB)
via NetDrive. However, I am not able to write new documents to the Disk Station drive. I get the error that states, “Failed to upload B:[file name.]”

I checked the permissions on my Synology and my user name has the power to read and write. I also check the block list and removed the IP address that was there. Afterwards, I restarted the Synology device and I still cannot write new files to the device. Please help.

D

2

Hello djackson,

After analyzing the log file you provided, it appears that the Synology NAS server is not allowing HTTP PUT requests, which is causing the file upload to fail. To resolve this issue, please try the following steps:

  1. Check User Permissions:
  • Verify the user permissions on your Synology NAS and ensure that the user has the appropriate permissions to upload files.
  1. Check Firewall and Network Settings:
  • Verify the firewall and network settings to ensure that HTTP PUT requests are allowed.

Please try these steps, and if the issue persists, provide additional information so we can assist you further.

Thank you.

3 
[2024/07/12 10:10:26.035] [MESSAGE ] [   22160] [PROTOCOL  ] WEBDAV::WebDAV::Upload >> HTTPS PUT >> 405 : https://76.246.231.74:5006/DLJ_Cloud/DLJ/Clients/Active/Himes%20Trust/Documents/2024-03-14%20-%20Documents%20-%20Small%20Estates%20Affadavit%20-%20Copy.pdf(220) - 187ms
[2024/07/12 10:10:26.043] [DEBUG   ] [   22160] [PROTOCOL  ] WEBDAV::WebDAV::Upload >> 
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
[2024/07/12 10:10:26.043] [ERROR   ] [   22160] [PROTOCOL  ] WEBDAV::WebDAV::Upload >> HTTP 405
[2024/07/12 10:10:26.043] [MESSAGE ] [   22160] [FILESYSTEM] Upload - 2024-03-14 - Documents - Small Estates Affadavit - Copy.pdf() done(Failed)
[2024/07/12 10:10:26.043] [DEBUG   ] [   22160] [NOTIFIER  ] [B:NE_UPDATEITEM] : 77829, \DLJ_Cloud\DLJ\Clients\Active\Himes Trust\Documents\2024-03-14 - Documents - Small Estates Affadavit - Copy.pdf
[2024/07/12 10:10:26.043] [DEBUG   ] [   22160] [NOTIFIER  ] [B:NE_FREESPACE] : 77829,
[2024/07/12 10:10:26.043] [DEBUG   ] [   22160] [FILESYSTEM] Decrease WriteCount DLJ_Cloud\DLJ\Clients\Active\Himes Trust\Documents\2024-03-14 - Documents - Small Estates Affadavit - Copy.pdf, 1
[2024/07/12 10:10:26.043] [ERROR   ] [   22160] [FILESYSTEM] [B:explorer.exe] FileSystem::ChangeMode => AERROR::FILE_WRITE_FAILED : \DLJ_Cloud\DLJ\Clients\Active\Himes Trust\Documents\2024-03-14 - Documents - Small Estates Affadavit - Copy.pdf
[2024/07/12 10:10:26.043] [DEBUG   ] [   23992] [FILESYSTEM] [B:explorer.exe] FileSystem::OpenDir : \DLJ_Cloud\DLJ\Clients\Active\Himes Trust\Documents

https://76.246.231.74:5006/DLJ_Cloud/DLJ/Clients/Active/Himes%20Trust/Documents/2024-03-14%20-%20Documents%20-%20Small%20Estates%20Affadavit%20-%20Copy.pdf

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>405 Method Not Allowed</title>
</head><body>
<h1>Method Not Allowed</h1>
<p>The requested method PUT is not allowed for this URL.</p>
</body></html>
4

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