Cannot update NetDrive 3

NetDrive version: 3
Windows/Mac Version: 10

Hello, I am trying to install the updates that pop up on my NetDrive 3 but I am getting the following error." The installer has insufficient privileges. The installation cannot continue. Please log in as administrator or contact your system administrator" I can’t log into NetDrive at all, i’m assuming this is because i haven’t installed the latest updates?

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