Dear kmendoza,
Thank you for interesting in NetDrive.
Would you like to check if the port is set correctly?
The log file you attached has the following log.
[2020/10/06 17:15:29.048] [ERROR] [2472] [PROTOCOL] Protocol::Connect::<lambda_53c7a738315fbff2ed33838733f9ecad>::operator () >> Got auth type but not support
This is mainly caused by port configuration issues.
See other topics.
https://support.bdrive.com/t/netdrive3-crash-upon-connection/72364/3
https://support.bdrive.com/t/qnap-webdav-support/51076/3
Check Port Number of Synology NAS WebDAV
Check whether the port number of Synology NAS WebDAV is correctly set in NetDrive Drive Item WebDAV.
If you issue persists, please let me know.
Regards.