All drives deleted

After updating to v.3.1.277, all my drives disappeared. I have no drive in Netdrive now. What’s going on?

I have the same problem and… I am unable to add the drives back because I get a message that it would be a duplicate drive

For now I can view the drives using this old versión of Netdrive: http://files.bdrive.com/netdrive/builds/NetDrive3_Setup-3.1.247.exe
First uninstall the update of Netdrive, then install the Netdrive of the link.
I hope the Netdrive Team solve this soon.

Exact same issue. I tried reconnecting my drives and it says I’m authenticated but the drive never connects / appears.

I don’t really want to install an older version - really hope they fix this promptly

Dear all.

Sorry for inconvenience.
Could you download and install NetDrive from the following url?
http://files.bdrive.com/netdrive/builds/NetDrive3_Setup-3.1.280.exe

Please check your issue with above version.

@cabaseira @moggyman @max

App is not fully performing LogIn. Google drive is mounting while still on login screen. App hangs on this screen and not showing UI or mounting rest of drives.

Dear krogoth2k

Sorry for inconvenience.
Could you download and install NetDrive from the following url?
http://files.bdrive.com/netdrive/builds/NetDrive3_Setup-3.1.280.exe

Please check your issue with above version.

Allready did. It looks like OneDrive is not mounting and killing whole app in the process. I’m sending You llogs in PM.

I’ve tried the links provided on this forum to reinstall - after reboot NetDrive status is stuck on initializing, can’t even open the app now

If you want the install log files, let me know an email to send them too

Dear moggynman

Can we have a remote session via TeamViewer about 30 minutes later?
If you can, give me your TeamViewer ID and password by P.M.

Thank you.

Dear krogoth2k

I’ve got your logs.
I will review it.

Thank you.

Sorry, not really in the best position to do that right now. I’d have to set up teamviewer as well.

I’ll monitor the chat and hopefully this will sort itself out - I’ll re-test tomorrow - thanks

OK. if you want to have a remote session, let me know when you are OK.
Give me P.M.

Thank you.

With version 3.1.280 I can see the Netdrive system icon, but I can not run the application, I can not create new units.

14

Dear Customers.

Sorry for inconvenience and thank you for waiting.
I figured out what problem is.

Could you download and install from the following url?
http://files.bdrive.com/netdrive/builds/NetDrive3_Setup-3.1.282.exe

I hope you all are happy with above version.

@moggyman @cabaseira @krogoth2k @max

All fine here. Thanks!

This new version is OK for me. Thanks

Yes working for me too now thank you. Glad you were able to work out the issue.