Swift Auth Failure

grahamspr · June 13, 2020, 5:43pm

I’m trying to add a Swift V1 storage type when I click ok I get please check the connection information.

I’ve confirmed I can connect with the user and API Key using rclone and SwiftStack client.

My log level is set to debug

OS: MacOS 10.15.5 (19F101)
NetDrive: 3.10.139

[2020/06/13 18:34:56.575] [MESSAGE ] [ 4] [PROTOCOL ] GetAuthToken >> HTTPS >> 200 : https://orbit.brightbox.com:443/v1(13) - 35ms
[2020/06/13 18:34:56.575] [DEBUG ] [ 4] [PROTOCOL ] GetAuthToken >>
CB28292928B6D2D7CF2F4ACA2CD14B2ACA4CCF2849CAAFD04BCECFB5323131D62F33E4E2722C2DC948CD2BC94C4E2C494D0100B6E81152
[2020/06/13 18:34:56.575] [ERROR ] [ 4] [PROTOCOL ] GetAuthToken >> ON HTTP RANGE 200(200) : AERROR::AUTH_FAILED(0x00001B5B)

jyyoon · June 15, 2020, 12:25am

Hello.

Thank you for using NetDrive.

We found that there was a problem connecting to the orbit storage of brightbox.com supporting s3.

I’ll let you download the fixed version soon.

It will be included in the next release.

Regards.

grahamspr · June 15, 2020, 12:49am

With the new version will I use storage type S3 or Swift?

jyyoon · June 15, 2020, 12:51am

The orbit storage is compatible with Swift.

If you want to use with the orbit storage of brigtbox.com, you must use Swift.

Regards.

jyyoon · June 15, 2020, 12:59am

I’m sorry, I confused Swift with S3.

You must use Swift.

grahamspr · June 15, 2020, 1:04am

Thanks I assumed you meant Swift

Technically Orbit does have a S3 compatibility layer but I couldn’t get that working either with NetDrive

https://www.brightbox.com/blog/2019/03/05/orbit-now-with-s3-support/

jyyoon · June 15, 2020, 1:43am

Hello.

I think you are using mac.

You can download the fixed version from below urls.

Windows : http://files.bdrive.com/netdrive/builds/a79c1ff089eb4f19b2e3834e2275d444/NetDrive3_Setup-3.10.152.exe

macOS : http://files.bdrive.com/netdrive/builds/676fda927af248618658103b131fe76d/NetDriveInstaller-3.10.143.dmg

Regards.

grahamspr · June 15, 2020, 2:27am

Your ever so nearly their, with orbit you can have two types of user credentials.

The account login username/password
Orbit API Key

When using type one NetDrive now connects however when using type two it still fails.

I suspect this is because API keys aren’t allow to list the containers. Instead of failing when it gets a 403 error could you allow the container name to be entered?

With an API key login you can use a number of containers you just can’t list them, see screenshot from SwiftStack for example.

[2020/06/15 03:18:56.608] [MESSAGE ] [ 3] [PROTOCOL ] GetAuthToken >> HTTPS >> 200 : https://orbit.brightbox.com:443/v1(13) - 92ms
[2020/06/15 03:18:56.608] [DEBUG ] [ 3] [PROTOCOL ] GetAuthToken >>
CB28292928B6D2D7CF2F4ACA2CD14B2ACA4CCF2849CAAFD04BCECFB5323131D62F33E4E2722C2DC948CD2BC94C4E2C494D0100B6E81152
[2020/06/15 03:18:56.609] [DEBUG ] [ 3] [PROTOCOL ] GetAuthToken >> ON HTTP RANGE 200(200) : AERROR::SUCCESS(0x00000000)
[2020/06/15 03:18:56.639] [MESSAGE ] [ 3] [PROTOCOL ] Process >> HTTPS >> 403 : https://orbit.brightbox.com/v1/acc-xxxxx(0) - 30ms
[2020/06/15 03:18:56.640] [ERROR ] [ 3] [PROTOCOL ] Process >> HTTP 403

jyyoon · June 15, 2020, 2:46am

Did you set your API Client id’s privileges to “FULL” or “Orbit Storage Only”?

If I set it to “FULL”, I can list containers.

It seems that it takes a few minutes for the privileges to take effect.

If you have to set API Client id’s privileges to “Orbit storage only”, please let me know.

I will consider about it.

Regards.

jyyoon · June 15, 2020, 3:05am

Immediately after NetDrive connects, it requests the total used capacity, but the priviledges must be FULL, so there is no error.

grahamspr · June 15, 2020, 8:31am

Full allows you to create/edit servers change firewall rules etc which clearly isn’t a good idea. Orbit Storage Only only has access to Orbit and allows us to control what containers that key has access to.

https://www.brightbox.com/docs/reference/api-clients/

jyyoon · June 16, 2020, 2:35am

I will modify the container name to be entered in the item’s settings.

jyyoon · June 16, 2020, 6:04am

Can you try with this version?

You can input the container name in REMOTE PATH, and use the privileges “Orbit storage Only”.

Windows : http://files.bdrive.com/netdrive/builds/d242deefba954c3a96f71d2396fbd8fa/NetDrive3_Setup-3.10.156.exe

macOS : http://files.bdrive.com/netdrive/builds/126e78cb8e1e404da76494f336d91a95/NetDriveInstaller-3.10.148.dmg

Regards.

grahamspr · June 16, 2020, 6:45pm

Amazing that seems to be working correctly, thanks

grahamspr · June 20, 2020, 10:51am

I am seeing some issues when I delete a file I get the error bellow, sometimes the file will come straight back other times I need to disconnect and connect again and the file will return.

Only seems to happen if I have turned on Always retrieve file list from server, so I assume I shouldn’t turn that on?

The operation can’t be completed because one or more required items can’t be found.
(Error code -43)

system · June 27, 2020, 10:59am

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