I have a Team setup and currently manage them at https://accounts.bdrive.com/plans_products/NetDrive3/team/. I can add a user at the bottom right of the WebGUI (although sometimes it hangs up and requires me to reload the page). When I add the user it adds them in a state of “Email not verified” instead of active which I would expect. But for some reason the confirmation email never gets sent to the users. I have confirmed emails are getting to the email account with no issues and very fast.
Is there a long delay on getting this “welcome/confirmation” emails for new users? Is it required for the new user to login on the accounts webpage before anything will happen?
Note: Currently I’m just trying to manage users from one Admin login. I would not expect users to login on the WebGUI interface, just the PC application.