BOX: connection error

goran-olson · December 12, 2017, 7:56am

Hi,

My NetDrive3 cannot connect to BOX. Everything looks fine in the configure window but when switching to the drive window, BOX is not connected.

see screencast: www_screencast.com/t/ocvqSUkm9g

BOX log file attached.

Please advice.

Thanks and best regards,
Goran

Alex · December 12, 2017, 9:03am

According to your log, your login token has expired.

Please click CONFIG and CONNECT then you should re-authenticate.

Thanks!

goran-olson · December 12, 2017, 9:27am

Thanks, Alex,

I authenticate every time in the config but the integration doesn’t “stick” in BOX.com.

Any other proposal?